Presenting Grievances to Management


Your Instructor


Guillermo Perez
Guillermo Perez

Before joining the United Steelworkers Education Department as a labor educator in January of 2011, Guillermo worked as a labor educator with the Civil Service Employees Association, AFSCME Local 1000, based in Albany, New York. He has worked as a trainer/recruiter with the AFL-CIO’s Organizing Institute and an organizer with the Service Employees International Union (SEIU).Guillermo holds a Juris Doctor (JD) from the Illinois Institute of Technology, a Master’s in Communication from the University of Michigan, and a Bachelor’s in English Literature from the University of Chicago. He currently serves on the national executive board of the Labor Council for Latin American Advancement (LCLAA) and is the president and a founding member of the Pittsburgh chapter of LCLAA.


Course Curriculum


  First Section
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Frequently Asked Questions


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The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
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